This page gives you information on how Ben Cumming Photography collects your data and how it may be used whilst visiting my website. I value your privacy and your right to be left in peace. Like you I hate cold calls and spam emails....
Contacting me
By filling in the contact me form on my website a secure record of your details is kept by myself until the query is resolved, once resolved your details are permanently deleted from my servers.
My Business address is 6 Unity Court, Dewsbury, WF13 2PY. My contact telephone number is 07763841641or 01924500001
I operate a no spam / no cold call policy. if you call or email me I will respond directly to that query only and will not store your details for any further marketing use. I usually reply to your email and may also follow up with a text for you to check I'm not lurking in your junk folder!
I do not sell or provide your information to third parties. The only exceptions to this are address and contact details that may need to be given to print labs to fulfil your order or if details are needed to be shared by way of a court order for Law or Legal requirement.
Should you wish to ask me to delete any contact information after placing a query please let me know.
How my company collects information
I use a system called Google Analytics. In a nutshell this will help me to find out how you found me in the first place. For example, did you simply type my website into google or did you use a different search engine. None of this is done to obtain any personal information about you it’s purely for me to see how my customers find me. This is done to provide the best customer experience possible. This data is held for a period of 40 months.
I collect different types of information before, during and after you book with Ben Cumming Photography and use any of my services. For example: • Names, Addresses and Contact Information of the person(s) using my wedding / portrait services. • Names, Addresses and Contact Information of the person(s) placing a print order with me. • Names of participants of a photo shoot. (and in some cases, ages and gender) • Details such as the address and/or running order of your shoot.
If you send me an E-Mail me or message me, messages are stored for as long as practical to allow me to provide you with better future services.
My email servers are routed through Private Email. Their privacy policy can be found here Most of the information I collect is given by you, however sometimes information could be collected by way of a third party. For example a family member or friend may book my services for you. All data is stored using password protected data management software (Studio Ninja) and on my own computer systems which are password protected.
Facebook
I use a system called Facebook pixel for Ben Cumming Photography on Facebook. This allows me to target my advertising to the relevant people, for example if you have recently become engaged or you have an interest in bridal pages, my Facebook advertising would be likely to appear on your news feed in the target area you live in. Again none of this is done to capture or store any personal information about your identity. More information about Facebook pixel and how to control the way adverts appear can be found here
Purchases that are made through my website are handled by two payment providers through their own secure servers. I have added a link to their privacy policies too for your peace of mind.
Purchases can also be made via Bank Transfer whereby I I provide you with my bank details rather than requiring details from you.
Your Images
I currently keep all of my clients work safely backed up in case the worst happens and you need copies re-sent. However, times change, people change, and circumstances change. If you would like me to dispose of any work I currently have on file, please let me know and I will be happy to delete all records permanently. Similarly, if I currently have any of your photos displayed in my public galleries that you'd like me to remove please let me know and I will be happy to do so.
You have the following rights -
- the right to be informed about the collection and use of your personal data
- the right of access to your personal data and any supplementary information
- the right to have any errors in your personal data rectified
- the right to have your personal data erased
- the right to block or suppressing the processing of your personal data
- the right to move, copy or transfer your personal data from one IT environment to another
- the right to object to processing of your personal data in certain circumstances
- rights related to automated decision-making (i.e. where no humans are involved) and profiling (i.e. where certain personal data is processed to evaluate an individual).
All of my work is backed up on secure password protected hard drives with an additional cloud server (Backblaze) whos privacy policy can be found here
Purchase Records
Purchase, sales order and contract records will be kept for a minimum of time.
Finallybencummingphotography.co.ukand the galleries within are hosted by Online Picture Proof. Details of their Privacy information can be found here
If you have any questions or concerns please let me know. For information on the guidelines we use and are governed by with data you can also see more information on the ICO's website at https://ico.org.uk
I may change this privacy policy from time to time. When I do, I will let you know by changing the date on this policy, notifying customers of only significant changes. By continuing to access or use my services after those changes become effective, you agree to be bound by the revised privacy policy.
While I do not hold personal data any longer than I need to. The duration will depend on your relationship with me, and whether it is ongoing. I may keep some of your personal data for a period of 7 years. After this time I will archive your photographs indefinitely along with your relevant details and consent forms. This is due to requests for replacement images being made several years after being taken.
Thank you for taking the time to read this and for caring how your details are being looked after
Policy version 1.6 last updated 24/05/18
Cookie Policy
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Read below about how we use cookies and how you can control them by clicking "Cookie Settings".
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What are cookies
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Types of cookies
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Functional cookies: These cookies allow us to provide you with a better online experience when you use our website. They do not gather or store any information which would allow us to identify you personally.
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Targeting cookies: These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. Advertising Bureau has put together a great resource for information on behavioural advertising: how it works, further information about cookies, and steps you can take to protect your privacy on the internet. For more information please visit www.youronlinechoices.com
Managing Cookies
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However, please be aware that restricting or blocking cookies may impact the functionality or performance of our website. Some cookies on this site are essential, and the site won't work as expected without them. These cookies are set when you submit a form, view pictures, login or interact with the site by doing something that goes beyond clicking on simple links.
