Frances Newman developed an interest for photography early in life, beginning her career in the Middle East in 1995.
On returning to the UK she became involved in school & college photography which she stills enjoys but as a freelance photographer she has moved into other areas of photography including events and portraiture. Frances has studios in Sussex & Surrey.
Frances is also an associate member of the Institute of Professional Photography (ABIPP) and the British Professional Photographers Association (BPPA).
If you're not 100% happy.......
We want you to love your photos and we'll always do our best to make sure you're happy with the final images but if something's not quiet right:
Let us know within 7 days - just drop us an email at info@smileevent.co.uk with your name, event date and details of your concern (include image pic if possible).
We'll respond within 2 working days to let you know we've received your message.
We'll work with you to fix this issue - this might mean editing or reprinting or explaining how the image matches what we agreed.
If we can't meet the agreed standard after reasonable attempts, we'll discuss a fair solution.
Our aim is simple - to make sure you have beautiful memories to treasure.
Disclaimer: Photography is a creative service and artistic preferences can be subjective. While we will always aim to meet the agreed style & brief we cannot offer refunds or reshoots solely due to personal taste as we print unique, bespoke products you have ordered. Image colours may vary slightly between screens & printed products due to differences in display & printing technology. Refunds will only be considered if the work clearly does not meet the agreed standards after reasonable attempts to resolve the issue. If you remain unhappy: If, after following this process you are not satisfied with how your complaint has been handled, you are entitled to seek further advice or raise concerns with Trading Standards or the Citizens Advice. Once this step is taken our involvement in the matter will be considered complete.
I recommend:
Slickest DJ in the South. Fab set-up, very stylish with brill music www.dancemix.co.uk - Brian Mole - Professional DJ
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