Frequently Asked Questions

How much does it cost to book a photo session? 
$50 per half hour session,  you can order your photos / digitals / frames you like online with no obligation to purchase. 

Can I hire an action photographer to follow me around the mountain? 
Yes we have photographers that can ski and capture epic front cover shots of you skiing / snowboarding or mountain biking. Booking fee is $100 for one hour. You pay for the photos individually after shoot. 

I forgot to come in, can I see the photos online?
Yes  email us with the details the photographer wrote on the business card: 
Photographer name / Where was it taken / What time / Date / How many people were in the photo.

Do we put all our photos online?
No, we only put action shots and ski races on. Unless you have requested your photos online.

How do I find my photo?
Once we find your photo we will put it under "view my pictures" on our website. Select the ski resort  (Sun valley  or  Snowbird) Where you can view and purchase with a credit card / pay pal.

How long do we keep the photos? 
We keep all the photos forever!! We have never "lost" a photo. But if you can't find them on the website
Please email us with the details.

Does it cost to have a photo taken at the top of the mountain?
If you see one of our photographers in yellow, have your photo taken with no obligation to purchase.

Do we sell frames? 
Yes we have a wide variety of frames and sizes, 5 x 7 inch up to 24 x 36 inch Recycled Barnwood Frames with offical resort silver pins are the most popular.  click Link for more info

Do we sell Gift Certificates?
Yes we do, call into any of our stores. Or contact us via email for your downloadable Gift Certificate.
or order directly from this address online Gift Card

What other services do you offer?
With 8 talented photographers on our team at Sun Valley and Snowbird, chances are we can cater for any of your photo or video needs.  We specialize in family portraits, engagements, and action sports photography on the mountain during the winter months. 

During the summer months we are busy with weddings, family portraits, and real estate photography / drone aerial imagery. 

How much does an action video cost? 
Video packages start at $250 We will meet you at the top of the mountain and ski down with you. Capturing all the spills and thrills. Video will be edited down to 3-5 minutes. More extensive coverage is reccomended to tell the full story. Click link for more info

How can we take photos during the Covid-19 crisis? 
Our photographers always wear a mask and maintain social distancing of 6 feet. 

What is the biggest size you can print?
Our Images are high quality and some of our clients have printed wall art 6 feet wide. Usually enlargements are not a problem.

Do we sell trail map posters of the mountain?
Yes we have 24 x 36 Trail Maps of Snowbird and Sun Valley. So you can put a name to all those epic runs during apres ski. The posters are $35 and are used by ski patrol during their meetings. You'll find lots of "secret runs" and details. You can order from the website: just select any photo from view my pictures /  click "order this image" and look for the option in the drop down menu. 

How can I thank you for doing such a great job?
Please help our business grow by leaving a review on google. Using this link
You can also tag #smileysmtphoto on instagram or Facebook

Where is Smiley's Mountain Photo located? 

Sun Valley Idaho      Outside Brass Ranch Gift Shop. Opposite River Run Lodge /  gondola loading at Bald Mountain   
            
Snowbird Utah         Second floor Snowbird Center below the Tram Entrance next to Tram car pizza. 

Contact us 

For customer service from Sun Valley or Snowbird 
Text is best (as I often have limited coverage in the mountains)
Thomas Smiley
Phone  TWO ZERO EIGHT 216 9523 

Email: smileysmtphoto@gmail.com

Lets stay in touch, follow us on social media to hear about our special offers 
instagram or Facebook