Please see an outline of our Terms and Conditions for all aspects of photography, our policies below.

1) CONTRACT: The Client will agree to and sign our standard contract and model release on your shoot day, prior to the photoshoot.

2) PAYMENT: A non-refundable charge (retainer) of £40 (£30 for non-makeup clients) will be paid by the client to secure your booking date. The final payment (Balance) is to be made on the day of the photoshoot. All payments can be made by cash, card, or online. Images and further products will be delivered upon receipt of all order payments.

3) CANCELLATION: Should you decide to cancel the Photo Shoot, the initial retainer will not be refundable. Cancellations must be made no later than 48 hours prior to the photoshoot.  Retainer payments will not be transferable for all cancellations not meeting the 48-hour deadline (there is a COVID section below).
You may change your date once as long as there is more than 48hrs notice period prior to the original shoot date and carry the retainer across (as long as the new date is within 1 month of the originally agreed date)

COVID, we are having to make exceptions to the 48hr cancellation policy due to covid, if you need to postpone due to a positive covid test or symptoms, in order for us to transfer your retainer we will require proof of a positive or a booked CPR test.

4) VIEWING & ORDERING: Close to your gallery being ready to view you will be contacted to make arrangements for your viewing option.
     
OPTION 1,  A private studio viewing and ordering session, we can arrange an in-studio meeting for you (and friend/partner, etc.) to view your gallery where you will be able to view all edited images on a personalized slideshow, and then we can help you cull through the images to the ones you love / like,  We can discuss what products you would like and help with the selection process for those products, You will be making your initial purchase on the viewing session (£150 minimum spend) we can arrange payment plans also for any orders that meet the requirements, should you need this option.  you will be making a payment so please be prepared.  After your ordering session an online gallery will be released for you should you wish to order any further items during the 3 months this online gallery will be available (again payment plans can be arranged)

OPTION 2, You can choose to have an online private gallery where you will be able to view your images and select your products directly through the online gallery, we are unable to help with selections through this option, the gallery is pretty straightforward, it will be available for 15 days for you to view and place your order, there is a £150 minimum spend, and payment plans can only be arranged within this 15 day period.  You will be able to share your gallery with friends and family using your link and password.


5) POSTAGE & PACKAGING: All Prices stated on the website are exclusive of Postage & Packaging.

5a) Delivery Option, The charges will be at a percentage (with a minimum base rate) on all orders with the delivery option selected. Orders may be dispatched in multiple shipments.  If you are not available for delivery and the order is returned to the Print Lab(s) then you will be liable for the cost of re-delivery.

5b) Collection Option, you will be informed when your order is ready for collection along with a list of dates/times that I will be available.  Should you fail to show up without prior and adequate notification for your pre-arranged collection slot, on 2 consecutive occasions, there will be a charge applied of no less than the delivery rate applicable to the order, which must be paid before collection/delivery to you can be re-arranged. It will be the client's responsibility to contact us to re-arrange the collection.

5c)  Orders Must be collected within 45 days of notification that the order is ready.  Failure to collect within 45 days will result in products being moved to storage and a fee being applied for no less than 15 percent of the total order.  Items placed in storage will have a further 45 days for collection to be arranged and the fee to be paid.  After the 45 days (90 days total from notification) in storage if the collection is still not made the products will be destroyed, and all monies forfeited.

6) COPYRIGHT: Pour Moi Photography holds all rights to any works, digital captures, edits, hard copies, likenesses, whether in part or whole format, and that Pour Moi Photography may use these works in any medium, location, quantity, and frequency for business purposes, to include but not limited to, social media sites, business website, Publications, whether in print form or digital, stationery, all business marketing.

7) MODEL RELEASE: Shelley Pixley Photography may use the images as stated below in our contractual Model Release. This will apply even when the images are not purchased by the Client.
The client recognizes that the Photographer may reproduce, publish (including the internet), exhibit, and otherwise use images created hereunder, without specific identification of persons or events, (1) as samples of work to be shown to prospective clients, (2) for instructional purposes, (3) as samples of work to be displayed for marketing or competition.

8) PERMITTED USES: The Client will agree to all terms of use for image files as stated above in the COPYRIGHT section (6).

Unless the client has specifically asked for images not to be used in a written form within 72hrs of the shoot date, at which point no image can be used by either party on any social media/internet site or any other purpose, the client is to obtain prior permission by Pour Moi Photography, if he or she wishes to use an image in this way, at that this point the client will also be agreeing to the use of these images by Pour Moi Photographer, as per the Copyright section (6).

9) No printed, or digital image is to be altered in any way shape, or form by the client, images from the gallery are NOT to be screenshot and used in any form what so ever, in doing any of these actions the client will forfeit their gallery until an administration fee of £25 is paid and the gallery will be uploaded for a maximum on 7 days, in order for the client to purchase their required products.

Anyone found to be reproducing any images whether from prints or from a digital source (other than where a print release has been purchased) will be charged per image at our current digital image rate of £50 per individual image..01-10-2020) this fee will need to be paid along with the administration fee to have your gallery reissued (as above)


10) Your initial order and or any included prints/products MUST be ordered within 15 days of the gallery going live.  This will activate your full 4-month gallery. If NO order is placed within 15 days then your gallery is switched off and automatically archived. (There is a fee to retrieve) Permanent deletion of galleries with no order placed on them is at the 4-month anniversary, and at 1 year for those that had ordered against them.  For included products, if not ordered within 15 days the gallery will be switched off and archived. Any print credit must be used within 15 days or you will lose it. 
Retrieval from the archive has a £25 fee attached to it (Payable upfront) and a 14-day extension in live gallery ONLY (fee must be paid before the gallery is retrieved from the archive).

11) Any extra editing to an image requested by the client, for a colour change, object removal, head/person swap or selective colouring, etc, will incur a charge. The charge will be determined on an individual basis depending on the amount of work required, all charges are to be paid for before work is undertaken.

12) Custom Designs: any requests for custom designs, using images from your gallery or images provided by the client will incur a design fee of £15 payable upfront.  This charge will then be deducted from the final product cost at the time of ordering.

13) We do not permit the use of ANY handheld or stationary image capturing devices at all during your session. 

14) All prices are subject to change at any time at the discretion of Pour Moi Photography.

15) GROUPON SESSIONS  if you have secured a Groupon session, you will be required to set a date within the set expiration period given by Groupon that date can not be changed, should you wish to cancel or reschedule you will be required to re-purchase a voucher, and the value of the first voucher will be lost.   The session will include hair and makeup and session time, you will be required to attend a viewing and ordering session in the studio within 15 days of the gallery being ready to view (this will be the only option for viewing your images)  there is a £150 minimum spend, payment plans are available and as per the payment plan info the first payment will be due at the time of the ordering session.   All sales are final and no refunds will be given under any circumstance. 


GDPR:   The information we collect through our website, through Deposits / Payments, on contracts, model releases, questionnaires, and when signing into your galleries is all held securely and is gathered for the purpose of contacting you with regards to your session, order, or gallery, for shipping purposes, payment plan arrangments or for the preparation of your session, we do have a mailing list that your information will be added to, this is so we can keep you informed of offers, event, new products, etc. This information will never be sold or given out to any third party it is purely for use here at Pour Moi Photography or our sister company Shelley Pixley Photography.  You may unsubscribe from our newsletter at any point in time using the links within the emails.


Payment Plans



We are more than happy to arrange a payment plan for larger orders. 


Payment plans MUST be requested before your order & within the 15 day period after the gallery goes live.


An agreement will be drawn up outlining the total value of your order, the down payment, the number and amount of payments, and the dates on which each payment is due.
(we are happy to work with you so your payments are being made at intervals that work best for you)
This agreement will need to be signed and then you can place your completed order with full selections from your gallery.
Upon your last payment, we will have the order released to our print labs. 

Typical payment plans:

£150-£199  ... 30 day
£200 - £399 6 weeks
£400 and over up to 4 months