A refundable deposit of £35 is required upon booking which covers your attendance to both your photoshoot and viewing appointment. The deposit will be refunded at the end of your appointments. 72 hours notice is required to change or cancel any appointment. If 72 hours notice is not given, it will result in a loss of your deposit and another will be taken to get you booked back in. If you are more than 15 minutes late for your appointment you also risk your deposit being lost. Your deposit payment secures time with industry professionals who are assigned to your appointment including photographers, make up artists, image consultants and retouchers. Please note, if you place an order with us, you have the option to use the value of your deposit towards your order total.